Contact Information

Last updated: 5/22/2026

Thank you for visiting ChugTimer at chugtimer.shop.

For customer support, order questions, shipping updates, return requests, product questions, or general inquiries, please contact us by email:

Email: melodymagnetusa@gmail.com

We aim to respond to customer inquiries as soon as reasonably possible. Response times may vary depending on order volume, weekends, holidays, and the nature of the request.

When contacting us about an order, please include:

• your full name;
• your order number;
• the email address used at checkout;
• a clear description of your question or issue;
• photos or videos if your order arrived damaged, defective, or incorrect.

Please do not send returns to any address without contacting us first and receiving return approval. Items sent back without prior approval may be refused and may not be eligible for a refund.

For privacy-related requests, including questions about personal information, you may also contact us at:

Privacy Contact: melodymagnetusa@gmail.com

By contacting us, you agree that we may use the information you provide to respond to your inquiry, verify your order, provide customer support, prevent fraud, and comply with our store policies and legal obligations.